Shipping Policy

At Rang E Mor, we are committed to delivering your orders safely, efficiently, and in a timely manner.

1. Domestic Shipping (India)

For orders within India, all products will be delivered within 5–7 business days from the date of order confirmation.

  • Processing Time: Orders are typically processed within 48 hours after confirmation.

  • Shipping Charges: Domestic shipping charges are calculated at checkout and may vary depending on the order size and delivery location.

  • Delivery Notifications: Customers will receive email and/or SMS updates when the order is dispatched and out for delivery.

2. International Shipping

We offer international shipping to select countries. Delivery timelines and shipping costs vary depending on the destination.

  • Processing Time: International orders are usually processed within 2-4 business days.

  • Customs and Duties: Customers are responsible for any applicable customs fees, import duties, or taxes imposed by the destination country.

  • Shipping Charges: International shipping fees are calculated at checkout based on weight, destination, and shipping method selected.

  • Delivery Timelines: Estimated delivery times depend on the shipping destination and courier service, typically ranging from 10–20 business days.

3. Order Tracking

To keep customers informed, Rang E Mor provides real-time order tracking for all shipments:

  • Once your order has been shipped, tracking details will be sent via Email and/or SMS.

  • Customers can monitor the status of their order through the courier’s tracking portal.

  • In the event of a delay or issue, our customer support team is available to assist and provide updates.

4. Packaging and Safety

  • All orders are carefully packed to prevent damage during transit.

  • Fragile or delicate items are packaged with additional protective materials to ensure safe delivery.

  • Rang E Mor is committed to eco-friendly packaging whenever possible.

5. Delays and Exceptions

While we strives to meet the estimated delivery timelines, delays can occur due to unforeseen circumstances such as:

  • Weather conditions or natural disasters

  • Courier service disruptions

  • Customs inspections for international shipments

  • Public holidays or high-volume periods

Customers are encouraged to track their orders and contact the Rang E Mor Team for assistance if there are any significant delays.

6. Lost or Damaged Shipments

  • If your order is lost or damaged during shipping, please notify Rang E Mor immediately via our Contact Us page.

  • Claims will be evaluated on a case-by-case basis, and we will work to replace or refund the affected items as quickly as possible.

Cancellation Policy
At Rang E Mor, orders can be cancelled within 24 hours of placement. Once this time period has passed, orders may be processed or shipped and cancellation may no longer be possible.

For cancellation requests, you can contact us or login to your account with your email and under orders section, you will see an option to manage and cancel orders.

7. Customer Support

For any questions related to shipping, delivery timelines, or order tracking, the Rang E Mor Team is always ready to assist. Please reach out via email or the Contact Us page for prompt support.