Frequently Asked Questions & Answers
Our Products
How to choose the right size?
Refer to the size guide for detailed measurements. For a more relaxed fit, selecting a size up is recommended.
Are the fabrics suitable for everyday wear?
Yes. Our fabrics are chosen to feel light, breathable, and comfortable through long hours of wear, making them easy to return to, day after day.
How should the garments be cared for?
Gentle washing or dry cleaning is recommended, depending on the fabric. Each piece comes with specific care instructions to maintain its finish.
Order and Shipping Information
Delivery Time
Most orders are delivered withing 5-7 business days. Delays in delivery can occasionally occur around public holidays or festival times due to & unforeseen circumstances or heavy load, but we do our best to provide timely deliveries to all our customers.
How to track an order?
Tracking details are shared via WhatsApp/SMS/Email once the order has been dispatched, allowing real-time updates on delivery status.
Order Confirmation
When you place an order, you'll receive a confirmation WhatsApp message or call to confirm the order within 24 hours of ordering from Rang e Mor.
Is shipping available across India?
Yes, shipping is available across India. Timelines may vary slightly depending on the delivery location.
Do you provide international shipping?
We offer international shipping to select countries. Delivery timelines and shipping costs vary depending on the destination
Shipping Charges and COD
Shipping rates shown at checkout are final.
Do you offer cash on delivery?
Yes COD is available, editional COD fee may be applied.
Do you offer exchange if wrong size received?
Yes we offer exchange if you have received wrong size. Please read our Exchange Policy for details
Payment Issues
If you face any payment related issues, you can reach out to us on our WhatsApp at +91 931 717 9191 for assistance.
Cancellation & Exchanges
Modifying Or Cancelling an Order
You can modify or cancel your order by contacting us via WhatsApp at +91 931 717 9191.
To edit your order or shipping details, simply message us.
You can cancel your order before we dispatch your order. Cancellations are not allowed once order is confirmed and dispatched. If you'd like to cancel your order, you can do so by logging in to your account and under orders section you can cancel order. Or by messaging us on WhatsApp at the same number.
To edit your order or shipping details, simply message us.
You can cancel your order before we dispatch your order. Cancellations are not allowed once order is confirmed and dispatched. If you'd like to cancel your order, you can do so by logging in to your account and under orders section you can cancel order. Or by messaging us on WhatsApp at the same number.
Returns Or Refunds
We offer exchange on defected or wrong products. We do not offer refunds.
